Import a CCC ONE estimate
Upload a CCC ONE estimate PDF, an insurer's for example, and get an editable estimate. Run the audit on it to build your supplement.
Estimates over time
All sources · vision, manual, OBD
Revenue collected
Paid estimates only
Estimates by source
Last 30 days
Needs attention
Review requests + payment incidents
Recent estimates
Last 8 created
Workshop tenants — generated vs. paid
Sorted by unpaid count · a tenant piling these up is worth a closer look
| Shop | Generated | Paid | Unpaid | Last generated |
|---|
Your estimates over time
This Workshop tenant only
New Estimate
How do you want to build this one?
Import Estimate
Upload the original PDF — AI extracts the line items for you to
review and confirm.
Vehicle & Location
Identify the vehicle, then confirm where it happened.
No VIN on hand? Enter the vehicle's details
directly below.
Location
Mileage, Condition & Color
Is this vehicle ADAS equipped?
If unsure, billed as today but flagged unconfirmed.
Were airbags deployed?
Adds the matching SRS fault code(s), billed as a confirmed repair.
Which position(s)? Tap all that apply.
1–8 angles. More angles improve accuracy.
Submitted Photos
Point of Impact — optional, helps the AI
focus its re-analysis
What should the AI
re-check? optional
Once you've changed something here, use Regenerate Estimate in the bar at the bottom of the screen.
Drop photos here or click to browse
JPEG / PNG / WEBP · max 20 MB · up to 8 photos
Tap a photo's tag to add or change which
point of impact it shows — front, rear, sides,
close-ups of the damage.
Date of loss is
required.
Adjuster
Owner Contact
Customer name is
required.
Vehicle Owner
Distinct from Customer above — the
third-party-submission case (a shop/adjuster submitting on behalf of the vehicle's owner).
Appraiser
Distinct from Adjuster above.
Click on a code you've already physically
diagnosed to mark it
confirmed — it skips straight to a priced repair line. Unconfirmed codes get a
diagnostic-only
line pending inspection.
Check everything below, then run the analysis. Tap Edit to jump back to
any step.
Vehicle Photos
1–8
angles
▾
Vehicle Information
▾
Location
▾
Point of Impact
optional
▾
Claim Details
optional
▾
People
adjuster, owner & appraiser —
optional
▾
OBD / Fault Codes
optional —
cross-checked
against your photos
▾
Notes
optional context for the
technician/model
▾
Find an Estimate
Import it with the Ref # from their estimate or the
VIN from the car, and the customer's phone number. You get
your own copy to work on.
Every estimate is stored permanently, so it can be found and reopened at any point — most importantly for the supplement workflow: a fault-code-only estimate can sit for days waiting on a technician's physical diagnosis while other vehicles are worked on. Find it, open it, confirm the diagnosed codes, and save.
| Estimate ID | Vehicle | Claim / VIN | State | Grand Total | Status | Source | Last Updated | |
|---|---|---|---|---|---|---|---|---|
|
Search for an estimate
Click Search to browse everything, or filter by ID, vehicle, or
state.
|
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New Referral
Partner
A towing company, glass shop, attorney, or other referral source. Each partner gets a unique link and QR code that drives traffic to the self-service wizard — estimates generated through it are attributed back to this partner.
Referral
Commission
How much a referral partner earns for the paid estimates their link/QR code generated. Exactly one mode is active at a time — switch the dropdown below to change which. The computed amount shows in the Referral Partners table underneath.
Referral Partners
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New Integration
Partner
A workshop-management platform embedding Estigator's estimation as a plugin inside its own product — its own client orgs and end users, not a `users` account here. Identified by an API key instead of a slug; the raw key is shown exactly once right after creation (or after a rotate), never again.
Integration
Partners
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QR
Code
Help
App Branding
The software's own name, logo, and browser-tab icon — shown across the Workshop header, login screen, landing page, and (once you configure the same via customer-portal-web) the public wizard. Distinct from PDF Branding, which is your shop's own business identity printed on the generated estimate document itself.
Workshop
FAQ
The public FAQ shown on Estigator's own landing page (before anyone logs in) — a prospective shop owner's questions ("what does it cost," "can my techs have logins"). Distinct from Workshop Help Guide Content below, which is staff-only and shown after login.
FAQ
Workshop Help
Assistant Content
FAQ, Getting Started guide, Terms, and Privacy content shown to shop staff (any logged-in role) in Workshop's own Help tab — a genuinely separate content domain from the customer portal's own Site Content, which customers see on the self-service wizard, not staff.
FAQ
Getting Started
Terms of Service — for Workshop staff accounts, distinct from the
customer portal's own Terms
Privacy Policy — for Workshop staff accounts, distinct from the
customer portal's own Privacy Policy
Workshop
Notifications
Estigator's own From Address, support routing, and (optionally) a fully separate mail server or Resend account for Workshop tenant emails (account verification, technician invites) — separate from the Customer Portal's own Email & Notifications settings, which are EstiNow's. Leave the SMTP/Resend sections below blank to keep sharing Customer Portal's provider — only fill one in if the From Address above uses a domain that provider isn't authorized to send as (see the note below). If both SMTP and Resend are filled in, SMTP is used first.
Workshop
Payment Settings
Estigator's own Stripe/PayPal credentials and pricing for Workshop tenant billing (per-estimate charges, credit packs, subscriptions) — separate from Customer Portal's own Payment Providers, which are EstiNow's. Register each webhook address below in the matching Stripe/PayPal dashboard — shown here whether or not it's configured yet, so you can double-check an already-registered endpoint points at the right place.
Workshop
Google Sign-In
Estigator's own Google OAuth Client ID for the "Sign in with Google" button on Workshop's registration/login screens — separate from Customer Portal's own Client ID (Customer Portal → Payment Providers), which powers a genuinely different consent screen. Use a Client ID from an OAuth consent screen configured with Estigator's own app name and logo, not EstiNow's.
Workshop PDF
Branding
Estigator's own default company details, logo, and regulatory IDs shown on a Workshop-generated PDF — only used when a self-registered shop tenant hasn't configured its own branding under My Workshop. Separate from Customer Portal PDF Branding below, which is EstiNow's. Watermark text, legal disclaimers, and footer text are shared platform-wide policy, not brand identity — edit those on Customer Portal PDF Branding regardless of which surface generated the document. Public Base URL below is NOT shared with Customer Portal's own copy — Workshop is reachable at a genuinely different domain, so it needs its own value here.
Customer Portal PDF
Branding
Configure the company details, logo, and watermark that appear on every self-service wizard (Customer Portal / EstiNow) PDF estimate — separate from Workshop PDF Branding above, which is Estigator's own. Watermark/disclaimer/footer text here also apply platform-wide (shared policy, not brand identity), regardless of which surface generated the document.
State Labor Rate
Cards
| State | Rate Status | Body $/hr | Paint $/hr | Mech $/hr | Supplies $/hr | Parts Tax % | Source / Date | |
|---|---|---|---|---|---|---|---|---|
| Click Refresh to load | ||||||||
Rate
History
System
Status
Add User
Workshop Accounts
| Username | Role | Contact | Status | Created | |
|---|---|---|---|---|---|
| Click Refresh to load | |||||
ACV Lookup
Actual Cash Value lookups (used for the total-loss threshold) fall back through three tiers: paid vendor APIs below, then a generated depreciation table, then a static estimate. Vendor API keys are never displayed once saved — only a short suffix, so you can confirm one is set.
Parts Pricing
Lookup
Replacement-part price lookups (the eBay-sourced quote on REPLACE lines) are gated per calling surface the same way ACV Tier-1 is — a shop can allow a paid parts vendor for Workshop estimates while keeping the Public kiosk on the free vendor. Only eBay has a live backend today, so both toggles currently have no effect — they're ready for when a paid vendor (e.g. a dedicated used/LKQ or OEM-dealer-network API) is added.
VIN Decoder
VIN decoding runs through a local NHTSA vPIC-backed microservice. It decodes locally first and falls back to a configurable third-party vendor when needed. The connection settings below are this app's own — the vendor's own API key/URL live on the decoder service itself.
Vision Model
Which vision model answers a damage-analysis request (photo intake — Photo Analysis mode, and the self-service wizard). Scope is damage analysis only — part-crop photo grounding always stays on the local GroundingDINO pipeline and is unaffected by this setting.
Estimate Audit
Rules
The Audit estimate button (estimate edit view → Technician-Added Items) checks every line of an estimate, including estimates imported from a CCC ONE or Mitchell PDF, against these rules and suggests the operations that are missing. Each rule reads: when the estimate has this, it usually also needs that. The built-in rules are starting figures: change their hours and prices to your shop's, switch off the ones you don't use, and add your own.
How to write a rule
A rule has three parts: when it applies, unless the estimate already covers it, and what line it suggests.
- When. Every condition you fill in must be true.
- Parts mentioned: a line of the estimate mentions one of these words, e.g.
windshield,front bumper,frt bumper. Add the short forms estimators type (Frt, Rr, LT, RT, Qtr, Bpr): imported estimates use them. - But not: skip lines that also mention these, e.g. parts
door, but nothandle,mirror,glass. - Operations: replace, repair, refinish, R&I. For imported estimates these come from the operation code on each line (Repl, Rpr, Refn/Blnd, R&I).
- Any repair on the estimate / Any paint work: for estimate-wide items such as scans or tinting.
- One per matching line: for panel-by-panel items (feather and prime each repaired panel). Otherwise the rule suggests one line per estimate.
- Parts mentioned: a line of the estimate mentions one of these words, e.g.
- Unless already on the estimate. Words that mean the job is already covered,
anywhere on the estimate:
urethane,adhesive kit. List every way people write it, or the audit will suggest work the estimate already has. - Depends on equipment (optional): the factory equipment from the VIN decode, e.g. Adaptive Cruise Control. Fitted as standard keeps the rule's group; optional or unknown moves it to "Needs your call".
- Adds. Hours (priced at the estimate's own labor rate for the labor type you pick), a part cost and/or a sublet cost, and the line's operation type.
- Group. Missing suggestions are ticked for the technician; Needs your call ones aren't.
- Why. Shown to the technician and printed on the PDF under the line. Write it for an insurer: what the operation is and why it isn't included elsewhere.
Matching: capital letters and punctuation are ignored, and a word matches from its
start, so calibrat matches "calibration" and "calibrate", and door doesn't
match "indoor".
Example: when parts = windshield, windscreen and
operations = replace, unless urethane, adhesive kit, add a part cost of
$65: "Urethane / adhesive kit".
Use Try on an estimate in the editor to see what a rule finds before you save it.
Estimation
Policy
Shop/insurer business rules for estimate money math — applies to every estimate on every surface (Public kiosk and Workshop alike), not gated per surface like ACV/Parts.
Photo Evidence
(Grounding Model)
Controls how confident the grounding model (GroundingDINO) must be before a per-part AI-cropped photo is shown on an estimate. Real-world testing found no single value cleanly separates correct crops from wrong ones — a low floor lets some confidently-wrong photos through, a high floor can suppress nearly all crops. Tune this based on real estimates as they come in; takes effect on the very next estimate generated, no restart needed. Not gated per surface — applies identically to Public and Workshop.
Payment
Providers
Stripe and PayPal configuration for the separate customer-portal (Angular + Node) app — this app never stores these values itself; every save here is proxied live to customer-portal-api over the internal service network. Takes effect on that service's very next request, no restart needed.
Email &
Notifications
How and where this app sends customer/admin email — provider config, the shared From Address, link-building base URL, and support routing. Proxied live to customer-portal-api, same as Payment Providers above.
Self Estimates
Pricing
Pay-per-estimate and subscription pricing for the self-service consumer wizard, both admin-configurable. Proxied live to customer-portal-api, same as the other Customer Portal tiles. For what a registered workshop tenant pays instead, see Workshop Pricing under Pricing & Vendors.
Payment Incidents
Webhook signature failures, fulfillment errors after a payment already succeeded, and synchronous PayPal-capture failures — recorded with enough detail (event/order id, the affected estimate, a truncated stack trace) to actually debug, not just "something failed".
Escalations
Customer-reported issues — exhausted regenerate attempts, general "Report an Issue" submissions, plain data-error reports, and generation failures — each carries a tracking code and, for a guest, a contact email. Processing a refund (generation failures only) charges nothing new; it reverses the original report-unlock payment via Stripe/PayPal directly.
Training Data
Browse past vision-sourced estimates — photos, VIN/vehicle specs, OBD fault codes, and per-part damage/disposition labels — to curate a dataset for fine-tuning the vision model. Select rows and export a zip (original photos + a manifest.json of the labels). Filter to "Reviewed only" for technician-corrected labels, the higher-value signal.
Broadcast
Messages
Sends a message that appears in every recipient's notification bell — and, for Maintenance/Urgent severity, also as a one-time banner across the top of their screen.
Public Branding
Name/logo/favicon shown to customers on the self-service wizard (customer-portal-web, estinow.com) — separate from App Branding's Workshop-internal identity (estigator.com).
Feature Toggles
On/off switches for optional customer-facing features, plus Google Sign-In — folded in here rather than given its own tile since it's a single field, not really payment/email/ pricing. Toggles below are proxied through a curated view of the Customer Portal's own config (not a second copy); Google Client ID is saved via the same general settings endpoint the other Customer Portal tiles use.
Site
Content
Edit the text shown on the public FAQ, Terms of Service, Privacy Policy, and Refund
Policy pages — changes go live immediately, no deploy needed. This is a plain text
editor, not rich formatting: for Terms / Privacy / Refund Policy,
start a new section with a line beginning ## (e.g. ## 1.
Refunds), and separate paragraphs with a blank line. For FAQ,
start each entry with a line beginning Q: and its answer on the next
line(s) beginning A: (an answer can span several lines — the next
Q: line starts a new entry). Reviews is a real list
editor below instead of raw text — add/remove entries directly, each with a name,
star rating, and comment. Manually-entered reviews here are shown, with the name as
typed, alongside real customer feedback in the landing page's "Reviews (N)" dialog —
a real customer's own submitted feedback shows their own typed name if they gave one,
otherwise "Verified Customer".